Discover the business benefits and financial impact of Kantata



In 2023, Kantata and Salesforce commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential ROI of deploying Kantata.

Organizations use Kantata to optimize resource utilization, profitability, and business scalability.

To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed executives from professional services organizations using Kantata.

This study provides an objective framework to evaluate the potential financial impact of the Kantata Professional Services Cloud on your own organization.

Key Insights From the Study

  • 499% return on investment (ROI)
  • Improved utilization of billable resources by 8 percentage points
  • Increased overall project margin by 3 percentage points
  • Over $5 million in revenue from projects that would have been turned down without Kantata's capacity planning capabilities

Get the report