As people-powered businesses, professional services organizations are reliant on their talent to drive value at every stage of the project lifecycle. At a time when top talent is more empowered than ever to seek greener pastures, professional services organizations need to consider the impact their processes, practices, and technology have on workforce engagement, satisfaction and retention. Those that don’t will pay the price - not just the prohibitively high cost of replacing an employee, but also the impact of high employee turnover on customer loyalty and business performance.

In this webinar, Dave Hofferberth - Managing Director, Service Performance Insight - and Charles Gustine - Brand Evangelist, Kantata - will highlight key findings from the 2023 Professional Services Talent Benchmark and explore the effect talent development has on the ability to optimize performance as a business grows.